Get your Password

Think you might have a record in our database? Let's find out. Type your username or e-mail address or first/last name (below and then press Submit. If attempting to match on names, both first and last name are required. If we can identify your record, we will send additional instructions to the email address on file in our database. If not, please contact WBC at (202) 293-5922 or errors-wbc_client_dev@matrixmaxx.com for assistance.

Username:

OR

Email Address:

OR

First Name:

Last Name:


Debugging Info
pagedictsize=0
sqltime = 0.008 s
cpu time = 0.670 s
real time = 0.744 s
memory increase = 18304 kB
fields =
templates =
/data/wbc/current/generic/themes/shared/dgelements/group
/data/wbc/current/generic/themes/shared/dgelements/input
/data/wbc/current/generic/themes/shared/mako/login/lostPasswordPO
scrapeAndDrape FRESH stub: https://www.wbc.maxx.matrixdev.net/default-mx-stub/
dg = ['lostPasswordUser'] | [454]
extra debug info =
queries = 18 queries

Total TimeCountAvg TimeQuery
0.0041 call
0 rows		0.004 SELECT DISTINCT hex(`Individual`.`IndividualId`) AS `IndividualId`, `Individual`.`EthnicityId`, `Individual`.`firstName`, `Individual`.`lastName`, `Individual`.`prefix`, `Individual`.`suffix`, `Individual`.`title`, `Individual`.`mxxUpdatedBy`, `Individual`.`enteredBy`, `Individual`.`gender`, `Individual`.`SalaryId`, `Individual`.`ssn`, `Individual`.`middleInitial`, `Individual`.`email`, `Individual`.`alternateEmail`, `Individual`.`emailFromThirdPartyId`, `Individual`.`mxxUpdated`, `Individual`.`fax`, `Individual`.`homePhone`, `Individual`.`workPhone`, `Individual`.`secondaryPhone`, `Individual`.`mobilePhone`, `Individual`.`pager`, `Individual`.`IndividualTypeId`, `Individual`.`paidDues`, hex(`Individual`.`VotingId`) AS `VotingId`, `Individual`.`aliases`, `Individual`.`personalStatus`, `Individual`.`salutation`, `Individual`.`homeFax`, `Individual`.`visionsId`, `Individual`.`emailSent`, `Individual`.`personalBackground`, `Individual`.`dontEmail`, `Individual`.`preferredMethodOfComm`, `Individual`.`mxxCreated`, `Individual`.`jobLevel`, `Individual`.`publishInDirectory`, `Individual`.`individualNum`, `Individual`.`birthDay`, `Individual`.`ageGroup`, `Individual`.`degreeLevel`, `Individual`.`maritalStatus`, `Individual`.`designations`, `Individual`.`yearJoined`, `Individual`.`otherJobFunction`, `Individual`.`numberOfChildren`, `Individual`.`namesOfChildren`, `Individual`.`groupAffiliations`, `Individual`.`schoolAttended`, `Individual`.`SACompanyName`, `Individual`.`recordOrigin`, `Individual`.`source`, `Individual`.`sourceOther`, `Individual`.`dontSnailmail`, `Individual`.`prospectStatus`, `Individual`.`canSpamSet`, hex(`Individual`.`mxxCreatedBy`) AS `mxxCreatedBy`, `Individual`.`criticalNotes`, `Individual`.`hammer`, `Individual`.`profileDate`, `Individual`.`plaque`, `Individual`.`congresspersonFor`, `Individual`.`professionalDesignationOther`, `Individual`.`congressParty`, `Individual`.`mailChimpMergeCache`, `Individual`.`createdOnWWW`, `Individual`.`lastCheckedNotifications`, `Individual`.`SAIsBoard`, `Individual`.`delinquentSince`, `Individual`.`isMergeProtected` FROM (User, Individual) WHERE `Individual`.`userId`=`User`.`UserId` AND `User`.`UserId`=0x2BC66E00000002 ORDER BY `Individual`.`lastName`, `Individual`.`firstName`, `Individual`.`middleInitial`
0.0041 call
0 rows		0.004 COMMIT
0.0022 calls
0 rows		0.001 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='recaptcha_site_key' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0022 calls
0 rows		0.001 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='recaptcha_secret_key' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0015 calls
1 row		0.000 SELECT version from databasemap;
0.0011 call
1 row		0.001 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='forgotPasswordText' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0011 call
155 rows		0.001 SELECT * FROM webselect
0.0001 call
0 rows		0.000 INSERT INTO `PageRequest` SET `mxxCreated`='2026-02-17 05:59:47',`mxxCreatedBy`=NULL, `PageRequestId`=0x2BC66E00000000, `path`='forms/cas/logout', `formName`='cas', `site`='www', `clientAcronym`='WBC', `pid`='985126', `requestNum`='1', `pageDictSize`=NULL, `objectId`=NULL, `templateMethod`=NULL, `growth`=NULL, `server`='www.wbc.maxx.matrixdev.net', `dbThreadId`='340337', `startTime`='2026-02-17 05:59:47', `sessionId`=0x771440B5D931EE12, `userId`=0x0, `userName`='public', `result`=NULL, `sqltime`=NULL, `timeTaken`=NULL, `dictSize`=NULL, `fields`='{\\'service\\':\\'https://www.wbc.maxx.matrixdev.net/mg-xyz\\'}', `clientIPAddr`='216.73.216.31'
0.0001 call
0 rows		0.000 INSERT INTO `PageRequest` SET `mxxCreated`='2026-02-17 05:59:54',`mxxCreatedBy`=NULL, `PageRequestId`=0x2BC66E00000001, `path`='forms/UserFormPublic/lostPassword', `formName`='UserFormPublic', `site`='www', `clientAcronym`='WBC', `pid`='985126', `requestNum`='2', `pageDictSize`=NULL, `objectId`=NULL, `templateMethod`=NULL, `growth`=NULL, `server`='www.wbc.maxx.matrixdev.net', `dbThreadId`='340337', `startTime`='2026-02-17 05:59:54', `sessionId`=0x2DC674FD4CB4A1FC, `userId`=0x0, `userName`='public', `result`=NULL, `sqltime`=NULL, `timeTaken`=NULL, `dictSize`=NULL, `fields`='{}', `clientIPAddr`='216.73.216.31'
0.0001 call
0 rows		0.000 UPDATE `PageRequest` SET `mxxUpdated`='2026-02-17 05:59:47',`mxxUpdatedBy`=NULL, `PageRequestId`=0x2BC66E00000000, `path`='forms/cas/logout', `formName`='cas', `site`='www', `clientAcronym`='WBC', `pid`='985126', `requestNum`='1', `growth`='0', `server`='www.wbc.maxx.matrixdev.net', `dbThreadId`='340337', `startTime`='2026-02-17 05:59:47', `sessionId`=0x771440B5D931EE12, `userId`=0x0, `userName`='public', `result`='302', `sqltime`='0.004394054412841797', `timeTaken`='1', `dictSize`='0', `fields`='{\\'service\\':\\'https://www.wbc.maxx.matrixdev.net/mg-xyz\\'}', `clientIPAddr`='216.73.216.31' WHERE `PageRequestId`=0x2BC66E00000000
0.0001 call
1 row		0.000 SELECT * FROM uuid FOR UPDATE
0.0001 call
0 rows		0.000 START TRANSACTION