Get your Password

Think you might have a record in our database? Let's find out. Type your username or e-mail address or first/last name (below and then press Submit. If attempting to match on names, both first and last name are required. If we can identify your record, we will send additional instructions to the email address on file in our database. If not, please contact WBC at (202) 293-5922 or errors-wbc_client_dev@matrixmaxx.com for assistance.

Username:

OR

Email Address:

OR

First Name:

Last Name:


Debugging Info
pagedictsize=0
sqltime = 0.011 s
cpu time = 0.320 s
real time = 0.398 s
memory increase = 13412 kB
fields =
templates =
/data/wbc/current/generic/themes/shared/dgelements/group
/data/wbc/current/generic/themes/shared/dgelements/input
/data/wbc/current/generic/themes/shared/mako/login/lostPasswordPO
scrapeAndDrape (CACHED) stub: https://www.wbc.maxx.matrixdev.net/default-mx-stub/ (/data/wbc/current/wbc_org/cachedFiles//cachedStub___forms__UserFormPublic__lostPassword)
dg = ['lostPasswordUser'] | [454]
extra debug info =
queries = 23 queries

Total TimeCountAvg TimeQuery
0.0052 calls
0 rows
0.003 COMMIT
0.0032 calls
0 rows
0.002 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='recaptcha_site_key' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0031 call
0 rows
0.003 SELECT DISTINCT hex(`Individual`.`IndividualId`) AS `IndividualId`, `Individual`.`EthnicityId`, `Individual`.`firstName`, `Individual`.`lastName`, `Individual`.`prefix`, `Individual`.`suffix`, `Individual`.`title`, `Individual`.`mxxUpdatedBy`, `Individual`.`enteredBy`, `Individual`.`gender`, `Individual`.`SalaryId`, `Individual`.`ssn`, `Individual`.`middleInitial`, `Individual`.`email`, `Individual`.`alternateEmail`, `Individual`.`emailFromThirdPartyId`, `Individual`.`mxxUpdated`, `Individual`.`fax`, `Individual`.`homePhone`, `Individual`.`workPhone`, `Individual`.`secondaryPhone`, `Individual`.`mobilePhone`, `Individual`.`pager`, `Individual`.`IndividualTypeId`, `Individual`.`paidDues`, hex(`Individual`.`VotingId`) AS `VotingId`, `Individual`.`aliases`, `Individual`.`personalStatus`, `Individual`.`salutation`, `Individual`.`homeFax`, `Individual`.`visionsId`, `Individual`.`emailSent`, `Individual`.`personalBackground`, `Individual`.`dontEmail`, `Individual`.`preferredMethodOfComm`, `Individual`.`mxxCreated`, `Individual`.`jobLevel`, `Individual`.`publishInDirectory`, `Individual`.`individualNum`, `Individual`.`birthDay`, `Individual`.`ageGroup`, `Individual`.`degreeLevel`, `Individual`.`maritalStatus`, `Individual`.`designations`, `Individual`.`yearJoined`, `Individual`.`otherJobFunction`, `Individual`.`numberOfChildren`, `Individual`.`namesOfChildren`, `Individual`.`groupAffiliations`, `Individual`.`schoolAttended`, `Individual`.`SACompanyName`, `Individual`.`recordOrigin`, `Individual`.`source`, `Individual`.`sourceOther`, `Individual`.`dontSnailmail`, `Individual`.`prospectStatus`, `Individual`.`canSpamSet`, hex(`Individual`.`mxxCreatedBy`) AS `mxxCreatedBy`, `Individual`.`criticalNotes`, `Individual`.`hammer`, `Individual`.`profileDate`, `Individual`.`plaque`, `Individual`.`congresspersonFor`, `Individual`.`professionalDesignationOther`, `Individual`.`congressParty`, `Individual`.`mailChimpMergeCache`, `Individual`.`createdOnWWW`, `Individual`.`lastCheckedNotifications`, `Individual`.`SAIsBoard`, `Individual`.`delinquentSince`, `Individual`.`isMergeProtected` FROM (User, Individual) WHERE `Individual`.`userId`=`User`.`UserId` AND `User`.`UserId`=0x2BC68000000003 ORDER BY `Individual`.`lastName`, `Individual`.`firstName`, `Individual`.`middleInitial`
0.0031 call
1 row
0.003 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='forgotPasswordText' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0031 call
10 rows
0.003 DESCRIBE Stack
0.0032 calls
0 rows
0.002 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='recaptcha_secret_key' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0021 call
1 row
0.002 SELECT * FROM uuid FOR UPDATE
0.0025 calls
1 row
0.000 SELECT version from databasemap;
0.0021 call
0 rows
0.002 INSERT INTO `Stack` SET `mxxCreated`='2026-02-17 06:03:40',`mxxCreatedBy`=NULL, `StackId`=0x2BC68000000001, `returnOrder`='1', `sessionId`='6434083284626168336', `returnPath`='/auth', `returnWords`='Back%20to%20what%20I%20was%20doing', `autoRedirect`='0'
0.0011 call
0 rows
0.001 INSERT INTO `PageRequest` SET `mxxCreated`='2026-02-17 06:03:40',`mxxCreatedBy`=NULL, `PageRequestId`=0x2BC68000000000, `path`='forms/login/pushAndJump', `formName`='login', `site`='www', `clientAcronym`='WBC', `pid`='985870', `requestNum`='1', `pageDictSize`=NULL, `objectId`=NULL, `templateMethod`=NULL, `growth`=NULL, `server`='www.wbc.maxx.matrixdev.net', `dbThreadId`='341210', `startTime`='2026-02-17 06:03:40', `sessionId`=0x594A74A87B6BDA10, `userId`=0x0, `userName`='public', `result`=NULL, `sqltime`=NULL, `timeTaken`=NULL, `dictSize`=NULL, `fields`='{\\'dst\\':\\'/forms/UserFormPublic/lostPassword\\', \\'ret\\':\\'/auth\\', \\'word\\':\\'Back to what I was doing\\'}', `clientIPAddr`='216.73.216.31'
0.0011 call
0 rows
0.001 UPDATE `PageRequest` SET `mxxUpdated`='2026-02-17 06:03:40',`mxxUpdatedBy`=NULL, `PageRequestId`=0x2BC68000000000, `path`='forms/login/pushAndJump', `formName`='login', `site`='www', `clientAcronym`='WBC', `pid`='985870', `requestNum`='1', `growth`='0', `server`='www.wbc.maxx.matrixdev.net', `dbThreadId`='341210', `startTime`='2026-02-17 06:03:40', `sessionId`=0x594A74A87B6BDA10, `userId`=0x0, `userName`='public', `result`='302', `sqltime`='0.01500248908996582', `timeTaken`='1', `dictSize`='0', `fields`='{\\'dst\\':\\'/forms/UserFormPublic/lostPassword\\', \\'ret\\':\\'/auth\\', \\'word\\':\\'Back to what I was doing\\'}', `clientIPAddr`='216.73.216.31' WHERE `PageRequestId`=0x2BC68000000000
0.0012 calls
0 rows
0.000 START TRANSACTION
0.0011 call
1 row
0.001 select max(returnOrder) from Stack where sessionId = 6434083284626168336
0.0001 call
155 rows
0.000 SELECT * FROM webselect
0.0001 call
0 rows
0.000 INSERT INTO `PageRequest` SET `mxxCreated`='2026-02-17 06:03:40',`mxxCreatedBy`=NULL, `PageRequestId`=0x2BC68000000002, `path`='forms/UserFormPublic/lostPassword', `formName`='UserFormPublic', `site`='www', `clientAcronym`='WBC', `pid`='985870', `requestNum`='2', `pageDictSize`=NULL, `objectId`=NULL, `templateMethod`=NULL, `growth`=NULL, `server`='www.wbc.maxx.matrixdev.net', `dbThreadId`='341210', `startTime`='2026-02-17 06:03:40', `sessionId`=0x594A74A87B6BDA10, `userId`=0x0, `userName`='public', `result`=NULL, `sqltime`=NULL, `timeTaken`=NULL, `dictSize`=NULL, `fields`='{}', `clientIPAddr`='216.73.216.31'